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Local Chic-fil-A Serves Up Excellent Community Relations
Prattville’s Chick-fil-A believes in treating its customers well, inside the restaurant and outside in the community.
The business is one of the most honored franchises in the chain, regularly rating at the top in quality and customer service among the 1,300-plus Chick-fil-A restaurants nationwide.
Store owner Wayne Grier credits that reputation for doing “things most fast-food restaurants don’t do.”
Those services include taking drink refills and trays to the tables and picking up trash when diners have finished. It also rewards its employees with scholarships for good, dependable service, which helps create a motivated workforce.
And that service-focused attitude extends outside the doors of its Cobbs Ford Road location and into the community at large. The local franchise is heavily involved in philanthropic efforts, including programs with the schools, churches and the library, often sending its cow mascot for visits. Spirit nights are held with a portion of proceeds going to local schools, while coupons and other rewards are doled out for special accomplishments.
Prattville’s Chick-fil-A is open from 6 a.m. to 9 p.m. Mondays through Thursdays and until 10 p.m. Fridays and Saturdays.
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Story by Dan Markham
